{"id":1789,"date":"2024-02-19T11:58:54","date_gmt":"2024-02-19T10:58:54","guid":{"rendered":"https:\/\/tuto.provacy.com\/?page_id=1789"},"modified":"2025-05-21T10:50:06","modified_gmt":"2025-05-21T08:50:06","slug":"tchatch","status":"publish","type":"page","link":"https:\/\/tuto.provacy.com\/en\/tchatch\/","title":{"rendered":"Tchatch"},"content":{"rendered":"<div class=\"wp-block-group top-nav is-nowrap is-layout-flex wp-container-core-group-layout-1 wp-block-group-is-layout-flex\">\n\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-layout-2 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"194\" src=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1-1024x194.png\" alt=\"\" class=\"wp-image-1792\" style=\"width:700px\" srcset=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1-1024x194.png 1024w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1-300x57.png 300w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1-768x145.png 768w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1-18x3.png 18w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/tchatch1200-1.png 1193w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Tchatch is an intuitive contact interface, designed to facilitate exchanges and the gathering of information via a guided questionnaire, enhanced by a chat facility. A simple e-mail address is all you need to interact: no account or password required.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-layout-3 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"109\" height=\"97\" src=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/daro-1.png\" alt=\"\" class=\"wp-image-1807\" srcset=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/daro-1.png 109w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/daro-1-13x12.png 13w\" sizes=\"(max-width: 109px) 100vw, 109px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-layout-4 wp-block-group-is-layout-flex\">\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-1\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Submit a request for rights (access, rectification, erasure, etc.).<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-2\"><\/div>\n\n\n\n<p class=\"has-text-align-center translation-block\">Respond effectively to Article 12 of the RGPD:<br>Requests are submitted via Tchatch and then processed in Provacy. The chat enables transparent and interactive follow-up with the requester throughout the processing.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-3\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/tchatch\/rights\/\">See more and test<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-layout-5 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"108\" height=\"99\" src=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/proc.png\" alt=\"\" class=\"wp-image-1794\" srcset=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/proc.png 108w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/proc-13x12.png 13w\" sizes=\"(max-width: 108px) 100vw, 108px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"111\" height=\"107\" src=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/dbn.png\" alt=\"\" class=\"wp-image-1795\" srcset=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/dbn.png 111w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/dbn-12x12.png 12w\" sizes=\"(max-width: 111px) 100vw, 111px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-layout-6 wp-block-group-is-layout-flex\">\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-4\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Easily declare data processing or data breaches<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-5\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Tchatch enables business teams to report a processing operation or security breach on an ad hoc basis, without any access constraints. The information is collected via a simple questionnaire, directly integrated into the standardised fields of Provacy. The DPO team is automatically notified and can chat with the declarant to refine the analysis.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-6\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/tchatch\/processing\/\">See more and test<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-layout-7 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"104\" height=\"96\" src=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/partner-1.png\" alt=\"\" class=\"wp-image-1874\" style=\"width:120px\" srcset=\"https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/partner-1.png 104w, https:\/\/tuto.provacy.com\/wp-content\/uploads\/sites\/4\/2024\/02\/partner-1-13x12.png 13w\" sizes=\"(max-width: 104px) 100vw, 104px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-layout-8 wp-block-group-is-layout-flex\">\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-7\"><\/div>\n\n\n\n<p>Audit your subcontractors in full compliance<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-8\"><\/div>\n\n\n\n<p class=\"has-text-align-center\">Invite your subcontractors to complete a compliance questionnaire at the click of a button to meet the requirements of Article 28 of the RGPD. Collect the guarantees and measures put in place simply and centrally.<\/p>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-9\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/tchatch\/partners\/\">See more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">In all cases, the questionnaires are fully customizable<\/p>\n\n\n\n<div class=\"wp-block-columns bottom-nav is-layout-flex wp-container-core-columns-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><\/div>\n<\/div>\n\n\n\n<span class=\"sidebar-toggle hidden\" title=\"Show\/Hide side menu\"><i class=\"fal fa-table-layout\"><\/i><\/span>\n<script src=\"\/wp-includes\/js\/provacy\/js.cookie.min.js\"><\/script>\n<script>\nvar shown = true, $ = jQuery, b = $('body'), t = $('.sidebar-toggle'), c = Cookies.get('sidebar');\nif (c) {\n  shown = c == 1;\n}\nb.addClass('sidebar-' + (shown ? 'shown' : 'hidden'));\nif (shown) {\n  t.find('i').toggleClass('fa-table-layout fa-window-maximize');\n}\nt.on('click', function() {\n  shown = !shown;\n  t.find('i').toggleClass('fa-table-layout fa-window-maximize');\n  b.toggleClass('sidebar-shown sidebar-hidden');\n  Cookies.set('sidebar', shown ? 1 : 0, { expires: 30 });\n});\n\n$('figure.wp-lightbox-container').on('click', function(e) {\n  var img = $(e.target).parents('figure:first').find('img:first'), src = img.attr('src'), enlarged = $('figure.enlarged-image img.' + img.attr('class'));\n  if (enlarged.length && src != enlarged.attr('src')) {\n    let count = 0;\n    function incr() {\n      count++;\n      if (src != enlarged.attr('src'))\n        enlarged.attr('src', src);\n      if (count >= 10) {\n        clearInterval(intervalId);\n      }\n    }\n    const intervalId = setInterval(incr, 100);\n  }\n\n  \/\/console.log('lightbox clicked', e, this);\n});\n\n<\/script>","protected":false},"excerpt":{"rendered":"<p>Tchatch une interface de contact intuitive, con\u00e7ue pour faciliter les \u00e9changes et la collecte d\u2019informations via un questionnaire guid\u00e9, enrichi d\u2019un chat de discussion. Une simple adresse e-mail suffit pour interagir : aucun compte ni mot de passe requis. D\u00e9poser une demande de droits (acc\u00e8s, rectification, effacement etc.). R\u00e9pondez efficacement \u00e0 l\u2019article 12 du RGPD &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/tuto.provacy.com\/en\/tchatch\/\"> <span class=\"screen-reader-text\">Tchatch<\/span> Read More &raquo;<\/a><\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":103,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Tchatch - Guide utilisateur<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tchatch - Guide utilisateur\" \/>\n<meta property=\"og:description\" content=\"Tchatch une interface de contact intuitive, con\u00e7ue pour faciliter les \u00e9changes et la collecte d\u2019informations via un questionnaire guid\u00e9, enrichi d\u2019un chat de discussion. 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