{"id":1806,"date":"2024-02-19T15:06:46","date_gmt":"2024-02-19T14:06:46","guid":{"rendered":"https:\/\/tuto.provacy.com\/?page_id=1806"},"modified":"2025-05-05T10:14:58","modified_gmt":"2025-05-05T08:14:58","slug":"rights","status":"publish","type":"page","link":"https:\/\/tuto.provacy.com\/en\/tchatch\/rights\/","title":{"rendered":"Rights Requests"},"content":{"rendered":"
\n\n<\/div>\n\n\n\n
\n
\n

Rights Requests \"\"<\/h2>\n<\/div>\n\n\n\n
\n
\"\"<\/figure>\n<\/div>\n<\/div>\n\n\n\n
    \n
  1. The requester accesses the Tchatch interface via a link provided in the legal information. They enter their email address and immediately receive a message containing a secure login link. Once connected, they complete the request form. Upon validation, the information is automatically transmitted to Provacy.<\/li>\n\n\n\n
  2. The DPO team in charge is notified by email, with a direct link to the request to be processed. Several tools facilitate its handling: the integrated chat to communicate with the requester, email templates for quick replies, and a validation workflow to track response times. All shared documents are protected by a watermark.<\/li>\n\n\n\n
  3. Each message sent via the chat is also delivered by email, with a link to the interface. All exchanges are retained until the request is archived, at which point it is anonymized.<\/li>\n<\/ol>\n\n\n\n
    \n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button>
    \n